The 1+1 deal works as follows: you add 2 items of your choice to your shopping cart. The discount will then be applied automatically and you only have to pay for 1 product. (This is not applied for bundles)

Shipping & Delivery

At VISIONAIR, we operate sustainably by producing items only after an order is placed. This helps us reduce our impact on the planet.

Processing time: 1-2 business days

Shipping time: 3-10 business days, depending on your location

Shipping details by region:

United Kingdom: Delivery within 4-9 business days. Free shipping on orders over £65.

Netherlands & Belgium: Delivery within 4-9 business days. Free shipping on orders over €75.

Germany & Austria: Delivery within 4-9 business days. Free shipping on orders over €75.

France: Delivery within 4-9 business days. Free shipping on orders over €75.

Rest of Europe: Delivery within 4-9 business days. Free shipping on orders over €75.

United States: Delivery within 4-9 business days. Free shipping on orders over $80.

Rest of the world: Delivery within 4-10 business days. Free shipping on orders over €75.

Once your order has been shipped, you will receive an email with a tracking number.

For express shipping, we use FedEx or DHL.

We want you to be completely satisfied with your purchase. That’s why we offer a flexible 30-day return or exchange policy to give you peace of mind when shopping with us. Whether it’s a change of mind, the wrong size, or simply not what you expected, you can return your item hassle-free within this time frame.

To ensure a smooth process, please make sure the items are unworn, in their original condition, and returned with any accompanying packaging or labels. For full details on how to initiate a return or exchange, please visit our returns page

We strive to provide the best service and quality to all our customers. However, please be aware that some items, including those from our sale section, may be subject to specific return conditions.